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Practice updates

Practice updates

"Did Not Attend" (DNA) Policy

REMEMBER THAT YOUR DNA IS ANOTHER PATIENT’S DENIED APPOINTMENT

Failing to attend a booked appointment, or not cancelling it more than 2 hours in advance, will be recorded as a ‘DNA’ in your notes. After 2 failed attendances, you will be notified of this and any further DNA’s may result in you being requested to register at another practice

Zero Tolerance Policy

Blackwood Medical Practice has a zero tolerance policy in relation to verbal abuse and employee’s rights to be treated in a fair and respectful manner.

Should your conduct breach this policy, a warning will be issued or you will be asked to register at another GP practice. Physical abuse or threats will result in immediate removal from the Practice.